If you've forgotten your password or need to reset it, follow these steps. If you’re currently logged in, make sure to log out and close the app before starting:
- Open Baby+.
- On the Sign up screen, tap on Log in on the top right of the screen.
- On the log in screen, tap Forgotten Password?
- Enter your email address and tap the blue Reset password button.
- You'll receive a password reset email if an account is linked to that email address. Check your spam or junk folder if you don't see it in your inbox.
- In the email, tap the Reset Password button.
- This link will take you to a page where you can enter your new password and confirm it. To save the changes, tap the Reset Password button.
- Return to the app and log in as usual.
If your email address isn't recognized, your account might have been created using an alternative sign-up method like Philips, Facebook, Google+, or Apple. In that case, please log in using the method you originally used.
Following these steps should help you successfully reset your password.